Privacy Policy

Last Updated: April 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our site (the "Site").

Text Messaging

By providing your phone number and opting in to receive text messages from our community, you consent to receive recurring automated text messages related to your lease, rent payments, maintenance requests, community announcements, and other information relevant to your residency. Message frequency varies. Message and data rates may apply.

Consent to receive text messages is not required as a condition of your tenancy or any purchase.

To opt out at any time, reply STOP to any message. You will receive one confirmation and no further texts. To opt back in, visit your resident portal or contact our office directly. For help, reply HELP to any message.

We do not sell or share your phone number with third parties for their own marketing purposes.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages you view, how you arrived at the Site, and how you interact with it. We refer to this as "Device Information."

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit allaboutcookies.org.
  • Log files track actions on the Site and collect data including your IP address, browser type, internet service provider, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

How We Use Your Personal Information

We use Device Information to screen for potential risk and fraud (including through your IP address) and to improve and optimize our Site. This includes generating analytics about how visitors browse and interact with the Site and assessing the effectiveness of our marketing campaigns.

Where consistent with your stated preferences, we may also use your information to provide relevant communications about our properties and services.

Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Personal Information

We share your personal information with trusted third parties only as necessary to operate the Site and deliver our services, including Google Analytics, which helps us understand how visitors use the Site. You can review Google's privacy practices at google.com/intl/en/policies/privacy and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We may also share your personal information to comply with applicable laws and regulations, respond to a valid legal request such as a subpoena or search warrant, or otherwise protect our legal rights.

We do not sell your personal information to third parties.

State Privacy Rights

Idaho does not currently have a comprehensive consumer privacy law. However, we are committed to handling your personal information responsibly regardless of where you live.

If you have questions about what information we hold about you, would like to request a correction or deletion, or have concerns about how your data is being used, please contact us directly. We will respond to all reasonable requests in a timely manner.

If you are a European resident, you have the right to access, correct, update, or request deletion of the personal information we hold about you. Please note that your information may be transferred to and processed in the United States. To exercise any of these rights, contact us using the information below.

Do Not Track

We do not alter our data collection or use practices in response to Do Not Track signals from your browser.

Cookie Consent and Management

Our Site uses cookies to enhance your browsing experience and collect analytics. By continuing to use the Site, you consent to our use of cookies as described in this policy. You may disable cookies through your browser settings at any time; however, doing so may affect certain functionality of the Site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Device information collected automatically is retained for analytics purposes and reviewed periodically. If you request deletion of your personal information, we will remove it from our active systems within 30 days, after which it will be purged from archives automatically.

Minors

The Site is not intended for individuals under the age of 16. If you are under 16, please do not submit any personal information through the Site without the consent of a parent or guardian.

Unsubscribe from Emails and Mailings

To unsubscribe from our emails, click the unsubscribe link at the bottom of any email we send. To opt out of text messages, reply STOP to any message. For all other requests, contact us directly using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or wish to make a complaint, please contact us using one of the methods provided on our contact page.